Appliance Spares
Quick answer: Every appliance has a printed data plate with its model and serial number. Washers — inside the door rim, behind the detergent drawer, or on the back panel. Dryers — inside the door rim or on the back. Fridges — inside the fridge compartment, behind the crisper, or on the top interior frame. Dishwashers — inside the door, on the side of the door, or along the top edge. Ovens — on the door frame, behind the door, or behind the storage drawer. Microwaves — on the back or inside the door. Photo the plate (or the internals if it’s unreadable) and send it through the Oz Appliance Spares Part Finder — we’ll find the part.
Found it? Paste it into the part finder →
Why the model number is non-negotiable
Two appliances that look identical from the outside can take different pumps, different elements, different control boards depending on production year and spec level. “It’s a Fisher & Paykel washer” or “Westinghouse oven” isn’t enough — same brand, different generation, different part.
The model number is the chassis identifier. Get it once, get it right, and the part lookup is exact. Skip it, and you’re guessing.
Where to look — by appliance type
Where the model sticker is, by appliance type
| Appliance | Where the model sticker is |
|---|---|
| Washing machine (front loader) | Inside the door rim, at about the 3 or 9 o’clock position, behind the detergent drawer, or on the back panel. |
| Washing machine (top loader) | Under the lid, on the rim of the tub opening, or on the back panel. |
| Dryer | Inside the door opening, on the rim of the drum, or on the back panel. |
| Fridge and freezer | Inside the fresh food compartment, on a side wall at about crisper height, or behind the crisper bin. |
| Dishwasher | On the edge of the door, on the top edge of the door, or on the inner door panel. |
| Oven | On the oven door frame with the door open, or behind the storage drawer on a freestanding stove. |
| Cooktop | Under the cooktop lip, reached from the cupboard below, or in the installation paperwork. |
| Rangehood | Inside the hood behind the grease filters, on the inside top of the body. |
Washing machine
| Location | Notes |
|---|---|
| Inside the door rim (front-loaders) | Open the door, look at the metal rim around the rubber boot at 3 or 9 o’clock. |
| Under the lid (top-loaders) | Lift the lid, sticker is on the front edge of the rim where the lid seals. |
| Behind the detergent drawer | Pull the drawer out completely, shine a torch into the slot — sticker is on the side wall. |
| Back panel, top corner | Riveted plate, usually the most legible because it’s not exposed to splashes. |
Dryer (vented, condenser, heat-pump)
| Location | Notes |
|---|---|
| Inside the door rim | Open the door, sticker on the inner rim at the bottom or side. |
| Back panel, near the top | Larger plate, more legible than the door sticker on dryers 5+ years old. |
| Inside the lint filter housing | On some condenser models, a second sticker sits inside the filter cavity. |
Fridge / freezer
| Location | Notes |
|---|---|
| Inside the fridge compartment, side wall | White sticker at eye level when the door is open, usually left wall. |
| Behind the crisper drawer | Pull the bottom drawer out fully — sticker on the back wall behind it. |
| Top interior frame (ceiling of the compartment) | Common on French-door and bottom-mount fridges. |
| On the compressor housing at the back | Bottom-rear of the appliance — a different sticker, but contains chassis info if the main one is gone. |
Dishwasher (freestanding and built-in)
| Location | Notes |
|---|---|
| Inside the door, on the side rim | Open the door fully, sticker on the inner edge of the door (left or right side) where it meets the door seal. |
| Top edge of the door | Some models put it on the very top lip of the door, visible only when the door is open. |
| Side of the door, low down | On drawer-style dishwashers (DishDrawer etc.), the sticker is on the side of the drawer when fully extended. |
Oven (built-in, freestanding, pyrolytic)
| Location | Notes |
|---|---|
| Inside the door frame | Open the door fully — sticker on the lower lip of the frame where the door seals against the cavity. |
| Behind the door, on the cavity wall | Open the door, look at the side wall of the oven interior near the front. |
| Behind the storage / warming drawer | Pull the bottom drawer out, plate is riveted to the chassis behind it. |
| Behind the kick panel | If there’s no drawer, the kick panel pops off (usually clip-in, no tools). |
Cooktop (gas, electric, induction)
| Location | Notes |
|---|---|
| Underside of the cooktop | Open the cupboard below, look up — sticker is on the underside of the cooktop body. |
| In the install paperwork | Cooktop stickers are awkward to reach; the original install receipt or manual cover is often easier. |
Microwave (countertop and built-in)
| Location | Notes |
|---|---|
| Back panel | Sticker on the rear of the microwave (countertop models — pull it out from the wall). |
| Inside the door | Open the door — sticker on the inner door panel or the frame around the cavity opening. |
| Side of the cabinet | On built-in microwaves, sometimes on the side, visible only when uninstalled. |
Range hood
| Location | Notes |
|---|---|
| Inside the hood, behind the grease filters | Slide the filters out (clip-out, no tools), sticker is on the inside top of the hood body. |
| Top of the hood body, external | Sometimes on the outside top, hidden by the under-cabinet mount. |
What to do with the model number
Once you’ve found it, photograph the whole sticker — model and serial, the whole string including any trailing letters or generation digits. “WH8560” is not enough; “WH8560P2” is.
Then either:
- Run it through the Oz Appliance Spares Part Finder — model + symptom in, the right parts out.
- Browse by brand if you know exactly what part you need.
- Send the photo via the contact form if you’d rather we look it up for you.
How to read an appliance model number
| Prefix | What it identifies |
|---|---|
| WH, WA, WL, DD | Fisher & Paykel washers and DishDrawer dishwashers |
| WV, WTG, WTS | LG front and top loader washing machines |
| WW, WA, DV | Samsung front loaders, top loaders and dryers |
| HWF, HWT | Haier and Hisense front and top loader washing machines |
| SWF, SWT, EWF | Simpson and Electrolux washing machines, printed with a PNC |
| E-Nr | Bosch appliances, where the E-Nr is the code that identifies the parts |
The model is the shorter letter-and-number code on the sticker and the serial is the longer one. Copy the model in full, including any suffix, because the suffix marks the production phase and decides which parts fit. Electrolux, Westinghouse and Simpson stickers add a PNC, and Bosch stickers label the model as the E-Nr.
Sticker faded, missing or unreadable — what to do
Common on appliances 8+ years old, especially anything that sees heat, steam, or oven-cleaner spray. Don’t guess from the look of the appliance — guesses cost return postage and time.
Instead:
- Photograph the internals. For a washer, photograph the agitator (top-loader) or the rubber boot and drum (front-loader). For an oven, photograph the bake element and fan. For a fridge, photograph the compressor sticker on the back. For a dishwasher, photograph the spray arms and the door-seal style.
- Send via the Oz Appliance Spares Part Finder or the contact form. 20+ years in Australian appliance parts means we’ve usually seen the chassis before — element shape, agitator style, or pump location is often enough.
- Serial number alone can sometimes work — if you’ve got the serial but the model is gone, send it through. We can cross-reference in many cases.
Now find the part
Find parts for your model
Use the model number on the rating sticker, not the brand badge. Where to find it on every appliance type.
- Paste the model number into the Find Your Model tool to see the parts that match your machine.
- Browse the full range in the parts catalogue.
- Sticker unreadable? Photograph it and send it through the Part Finder and we will read what is left of it.
FAQs
What’s the difference between model number and serial number?
The model number identifies the chassis (e.g. WH8560P2) and tells us which parts fit. For ordering parts, we need the model.
My sticker shows two different numbers — which is the model?
The shorter one, usually starting with letters that identify the product family (WH, WVE, GLE, BIE, etc.). The longer alphanumeric is the serial.
The brand badge on my appliance is one thing but the sticker shows another — what’s going on?
Many Australian appliances are rebadged across brands sharing the same chassis (Westinghouse / Chef / Simpson / Electrolux, or Fisher & Paykel / Haier). The model number on the sticker is the truth — order by that, not by the front badge.
My appliance is second-hand and I don’t know the model — can you still help?
Yes, this is the most common case we see. Photograph the internals and any visible badging, send it through the Part Finder. We identify the chassis from internals alone — agitator style, element shape, door seal, compressor sticker.
Do I need the full model number including the suffix letters?
Yes. The trailing letters or digits (J1, P2, K, S, W) are the generation or finish code — these change which parts fit. “WH8560” alone is not enough; you need “WH8560P2”.
Where is the model sticker on a front loader washing machine?
Inside the door rim, at about the 3 or 9 o’clock position with the door open. If the rim is worn smooth, pull the detergent drawer right out and check the cavity, or read the sticker on the back panel.
Where is the model sticker on a fridge?
Inside the fresh food compartment, on a side wall at about crisper height. Some fridges place it behind the crisper bin, so slide the bin out if the walls look bare.
Where is the model sticker on an oven?
On the oven door frame, visible once the door is open. On a freestanding stove, pull the lower storage drawer right out and read the sticker on the frame behind it.
Brand-specific guides
If you already know the brand, jump straight to the brand-specific guide — they show the exact sticker locations and what the model number format looks like:
- Find your Fisher & Paykel model number
- Find your Westinghouse oven model number
- Find your Bosch model number
- Find your Samsung model number
- Find your LG model number
- Find your Haier model number
Ready to find the right part?
- Run your model through the Oz Appliance Spares Part Finder — model + symptom in, the right parts out.
- Browse parts by brand
- Send a photo via the contact form if the sticker is gone — any brand, any appliance, we’ll identify it on sight.
Order before 12pm Sydney time for dispatch from our Sydney warehouse, Australia-wide.
Disclaimer: this article is general information only and is provided without warranty of any kind. Appliance designs vary between models and production runs — always follow the manufacturer’s instructions, switch off and unplug the appliance before starting any work, and confirm parts against the model number on your appliance’s model sticker. Any repair is undertaken at your own risk and Oz Appliance Spares accepts no liability for injury, loss or damage arising from work performed after reading this guide, to the maximum extent permitted by law. If in doubt, use a qualified technician.
