Appliance Spares
Quick answer: Westinghouse, Chef and Electrolux ovens share the same Electrolux-platform electronics. The most common fault codes are F2 (temperature sensor short circuit) and F3 (temperature sensor open circuit) — both mean the NTC probe inside the oven cavity has failed. A replacement NTC sensor costs $15–$40 and clears the code. If the oven simply won’t heat rather than showing a code, the fan-forced element ($30–$58) is the first suspect.
Not sure which one fits? Match your model number or check the sticker inside the door.
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What fault codes does a Westinghouse, Chef or Electrolux oven show?
These three brands all use the same Electrolux-designed control platform. The display shows an “F” code followed by a number when the electronics detect a problem it cannot self-correct. The codes below are well-established across this platform — individual model generations may add others, but F2 and F3 account for the large majority of service calls.
| Code | Meaning | Likely cause | Part to replace |
|---|---|---|---|
| F2 | Oven temperature sensor — short circuit (resistance too low) | NTC probe failed or probe lead shorted | Oven temperature sensor (NTC) |
| F3 | Oven temperature sensor — open circuit (resistance too high or no signal) | NTC probe broken internally or lead disconnected | Oven temperature sensor (NTC) |
| F4 | Grill/upper element temperature sensor fault (selected models) | Upper NTC probe failed — same root cause as F2/F3 | Upper oven temperature sensor |
| F11 | Door lock mechanism fault — pyrolytic models only | Door lock motor or micro-switch failed | Door lock assembly |
Note: Codes vary slightly between model generations. Always record the full code your display shows and check your model’s service manual if you see a code not listed here. Never assume a code’s meaning from a different brand.
What does F2 or F3 actually mean — and can you clear it yourself?
The oven’s control board reads the temperature sensor (a small NTC or PT500 probe mounted inside the oven cavity) continuously. When the board sees a resistance value that is impossible for a healthy sensor — either dead-low (F2) or dead-high / missing (F3) — it shuts down heating and displays the code as a safety measure.
Cutting the power will clear the code display, but if the sensor is genuinely failed the code will return immediately when you next turn the oven on. The fix is to replace the sensor, not reset the board.
You can confirm a failed sensor quickly with a multimeter: disconnect the sensor leads and measure resistance at room temperature. A healthy NTC probe reads roughly 10 kΩ at 20–25 °C. A shorted probe reads near zero; an open-circuit probe reads “OL” (overload / infinite). Either extreme = replace the sensor.
Fan-forced element — the other common reason your oven won’t heat
If your Westinghouse, Chef or Electrolux oven won’t reach temperature but shows no fault code, the fan-forced element is the most likely failure point. The element is a circular ring mounted behind the rear panel, surrounding the fan. When it burns out (often visibly cracked or blistered) the fan still runs but no heat is produced.
In-stock replacement elements for this platform:
- Fan forced ring oven element — Westinghouse / Chef / Simpson / Electrolux — $29.95
- Chef / Simpson / Westinghouse fan forced element p/n 0122004574 — $32.85
- Fan forced element — Electrolux / Westinghouse / Chef / Simpson p/n 2035050 — $36.95
- Fan forced element no bracket — Electrolux / Westinghouse / Chef p/n 0122004541 — $42.95
- Chef / Westinghouse / Simpson oven element 2000W late model — $57.95
Not sure which element fits your model number? Use the Part Finder — enter your model number from the sticker inside the door frame and it will return the exact-fit part.
Chasing F3 specifically? The dedicated Westinghouse oven F3 error guide walks the sensor inspection and swap step by step, and you can cross-check any code in the all-brands appliance error code decoder.
Step-by-step: how to diagnose and clear an F2 or F3 code
- Turn the oven off at the wall and wait 10 minutes for residual heat to dissipate before opening the oven door.
- Locate the temperature sensor. On most models it is a small metal probe projecting from the rear wall of the oven cavity near the top, held by one or two screws.
- Pull the oven out slightly so you can reach behind the rear panel, or open the back panel if your model allows. Disconnect the two sensor lead wires.
- Test with a multimeter set to resistance (ohms). At room temperature a good NTC sensor reads approximately 10 kΩ. A reading near zero (F2 — short) or “OL” (F3 — open circuit) confirms sensor failure.
- Order the correct replacement sensor via the Part Finder using your model number. Install by reversing removal steps.
- Restore power and test. The oven should heat normally with no code displayed. If the code returns immediately, the control board may be at fault — at that point a service technician call is warranted.
Fan motor fault — oven heats but air doesn’t circulate
If the element glows but heat doesn’t distribute evenly (hot spots, slow pre-heat, uneven cooking), the fan motor may have seized. You can usually hear a fan-forced oven running normally — a steady background hum. Silence during cooking, or a grinding/scraping noise, points to the motor.
In-stock oven fan motors for this platform:
- Fan forced oven motor — Electrolux / Westinghouse / Chef / Simpson 0214002118 — $43.00
- Oven fan motor — Westinghouse / Chef / Simpson / Smeg / St George — $34.95
Frequently asked questions
My Westinghouse oven shows F2 — is it safe to keep using it?
No. The oven has disabled heating as a safety precaution because it cannot read the cavity temperature. Do not attempt to override it. Diagnose and replace the NTC sensor before using the oven again.
Can F3 be caused by a loose wire rather than a failed sensor?
Yes. Before ordering a sensor, check that the sensor connector is firmly seated. A partially pulled connector gives the same “open circuit” reading as a dead sensor. Reseat the connector and retry.
My Chef oven shows a code I can’t find in this list — what should I do?
Record the code exactly, including any letters. Chef ovens older than about 2005 used a different control board generation with different codes. Call a qualified appliance technician with the model number and the exact code displayed.
Does the F11 door lock fault apply to all Westinghouse ovens?
Only to pyrolytic (self-cleaning) models. Standard fan-forced and conventional models do not have a motorised door lock, so F11 will not appear on them.
Where do I find the model number on my Westinghouse or Chef oven?
Look on the sticker inside the oven door frame (the area exposed when the door is open). It is also sometimes on the underside of the control panel. Avoid calling it the “model sticker” — in Australia the standard term is the model sticker.
Related
- Westinghouse oven parts — full range in stock
- Chef oven parts — full range in stock
- Electrolux oven parts — full range in stock
- Part Finder — model number to exact-fit part
Ready to fix it?
- Run your model number through the Part Finder — model sticker in, exact-fit sensor or element out.
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