Appliance Spares
Quick answer: The most common Samsung washing machine error codes in Australia are 5E/SE (drain fault—clean the filter first), DC/dC (unbalanced load—redistribute laundry), dE/DE (door error—push door or replace interlock), and nF/nC (not filling—check taps and inlet valve). Most can be resolved with a free fix or a part under $60.
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Parts: all Samsung washing machine parts · Part Finder — enter your model number
Samsung washing machine error codes — quick reference
| Code | Meaning | Most common fix |
|---|---|---|
| 5E / SE / 5C | Drain error — cannot drain water in time | Clean pump filter; replace drain pump if filter is clear |
| DC / dC | Unbalanced load — drum cannot reach spin speed safely | Redistribute laundry evenly in the drum |
| dE / DE / dE1 / dE2 | Door error — door not detected as closed and locked | Push door firmly; replace door interlock switch |
| nF / nC | Water not filling — inlet fault | Check taps are open; check inlet hose; replace inlet valve |
| UE / U6 | Unbalanced load (older models) | Redistribute laundry — same as DC on newer models |
| E2 / bE2 | Button stuck or control panel fault | Check control panel for jammed button; power-cycle machine |
5E / SE / 5C — drain fault
5E is the most frequently occurring Samsung error code in Australian service calls. It means the machine started a drain cycle and water has not cleared the drum within the allotted time. SE is simply the older display convention for the same code; 5C appears on some front loader models. In approximately 70% of cases a blocked pump filter is responsible—a free fix. If the filter and drain hose are both clear, the drain pump motor has likely failed.
Replacement pumps: WF16N8750KV / WF16T9500GV — $29.95 · WD13J7825KP / WD16J9845KG — $29.95
Full guide: Samsung 5E error code
DC / dC — unbalanced load
DC means the laundry is unevenly distributed in the drum and the machine cannot safely spin at the target speed. Pause the cycle, open the door, redistribute the load evenly, and restart. A single heavy item washing alone will almost always cause DC. If DC appears on every cycle with a normal balanced load, worn shock absorbers or an unlevel machine are likely causes.
Full guide: Samsung DC error code
dE / DE / dE1 / dE2 — door fault
dE indicates the machine cannot confirm the door is closed and locked. Start by pushing the door firmly shut until it clicks. If dE persists with the door properly closed, the door interlock switch inside the machine has likely failed. Replacement switches are available from $36.95.
Replacement parts: DC34-00026A — $36.95 · DC34-00025D — $58.95 · WW12TP04DSH — $46.95
Full guide: Samsung dE error code
nF / nC — water inlet fault
nF (or nC on some models) means the machine started a fill cycle but the water level did not reach the required level within the allotted time. Check that the cold water tap (and hot water tap if applicable) behind the machine is fully open. Check the inlet hose for kinks. Clean the filter screens at the inlet valve connections. If the supply is normal and nF persists, the inlet valve solenoid has likely failed.
Samsung inlet valves: 5-way valve WA13M8700GW — $48.95 · hot+cold DC62-30314N — $49.95
UE / U6 — unbalanced load (older models)
UE and U6 are the older Samsung equivalent of the DC code. Both mean the drum detected an unbalanced load and cannot spin safely. The fix is identical to DC: redistribute the laundry and restart. If UE appears consistently, check the machine is level and the shock absorbers are in good condition.
E2 / bE2 — button or control panel fault
E2 or bE2 on some Samsung models indicates a control panel issue, often a button that is stuck or being held down (including by liquid ingress or debris). Check the control panel for any button that appears jammed. Try a full power reset (unplug for 5 minutes). If the code persists, the control panel module may need inspection by a technician.
Frequently asked questions
How do I reset a Samsung error code?
Unplug the machine from the wall, wait two minutes, then plug back in. This clears the displayed code. If the fault has not been repaired, the code will reappear during the next cycle that triggers the fault condition.
Where is the model number on my Samsung washing machine?
On front loaders, the model sticker is inside the door frame—visible when the door is open. On top loaders, it is usually inside the lid rim or on the back of the machine. The model number is needed to identify the correct replacement parts.
Why does my Samsung show a code not listed here?
Samsung has a wide range of error codes, and some are model-specific. The codes listed on this page are the most well-established and frequently encountered in Australia. For a code not listed, check your owner’s manual or use the Part Finder.
My Samsung top loader has a lid lock fault — what code does that show?
Samsung top loaders use a lid lock switch rather than a front door interlock. A lid lock fault typically displays its own code. For lid lock switches: WA11M8700GV / WA13M8700GV — $69.85 · WA10J8700GP / WA10J7750GW — $69.85.
Can Samsung error codes appear after a power outage?
Yes. Power interruptions mid-cycle can leave the machine in a fault state. A full power reset (unplug for 5 minutes) often clears codes that were triggered by power events rather than genuine component failures.
Related
- Samsung dishwasher error codes — complete Australian guide
- Samsung fridge error codes — complete Australian guide
- Samsung 5E error code — drain fault in depth
- Samsung DC error code — unbalanced load
- Samsung dE error code — door fault
- Washing machine not draining — all brands
- Part Finder — find parts by Samsung model number
Disclaimer: this article is general information only and is provided without warranty of any kind. Appliance designs vary between models and production runs — always follow the manufacturer’s instructions, switch off and unplug the appliance before starting any work, and confirm parts against the model number on your appliance’s model sticker. Any repair is undertaken at your own risk and Oz Appliance Spares accepts no liability for injury, loss or damage arising from work performed after reading this guide, to the maximum extent permitted by law. If in doubt, use a qualified technician.
