Description
What this drain pump fixes on a washing machine:
- water left in the drum at the end of the cycle
- the machine stops before spin or shows a drain fault
- a humming or grinding noise from the bottom of the machine with no water moving
Fits: HWF8012, HWFM8012, HWFY8514. Check the model number on the sticker inside the door or on the back before ordering.
Replace it (30 to 60 minutes):
- Unplug the machine, drain it through the emergency hose and open the filter cover.
- Remove the kick panel, photograph the wiring, then unplug the pump connector.
- Release the pump from the housing or hoses, fit the new pump and reconnect the wiring and hoses.
- Refit the filter and run a rinse cycle to check it drains and does not leak.
Guide: Hisense Washing Machine Not Draining? How to Open the Drain Pump Filter, Then Fix It
About This Part
The drain pump pushes used water out of the machine at the end of each wash and spin stage. When it fails or jams you’ll typically find water still sitting in the drum, cycles stopping partway with a drain error, or a humming pump that moves no water. A working pump gets cycles finishing properly again.
Many owners fit this themselves; if you’d rather not, any local repairer can fit the part you supply.
- In stock in Sydney — order before 12pm AEST on a business day and it ships the same day
- $10.60 flat-rate delivery Australia-wide, typically 2–7 business days
- 12-month warranty on every part we sell
Specifications
| Part Type | Drain Pump |
|---|---|
| Fits Brand | Hisense |
| Appliance | Washing Machine |
| Part Numbers | K2023492 |
| Condition | Brand new |
| Warranty | 12 months |
Signs You Need This Part
- Water left sitting in the drum after a cycle
- Cycle stops partway with a drain error
- Pump hums but moves no water
- Slow or noisy draining
What’s In the Box
- 1 × Hisense drain pump (K2023492)
Compatible Models
Fits 3 models across 3 series:
- HWF: HWF8012
- HWFM: HWFM8012
- HWFY: HWFY8514
This drain pump fits the models listed above – find your model number on the appliance’s rating sticker and match it exactly against the list. A part-number match is the quickest confirmation. Model not listed? Send it via the contact form and we’ll check the correct part for you.
Frequently Asked Questions
Will this drain pump fit my Hisense washing machine?
This drain pump is Hisense part number K2023492 and fits the models listed on this page, including HWF8012, HWFM8012 and HWFY8514. Find your model number on the appliance’s rating sticker and match it against the list. If your model isn’t listed, send us the model number and we’ll check the correct part before you buy.
How quickly will it ship?
Same-day dispatch from our Sydney warehouse on orders placed before 12pm AEST (business days). Australia-wide delivery is $10.60 flat rate, typically 2-7 business days.
How do I replace this drain pump?
Disconnect power before beginning any repair. Remove the old drain pump, noting its orientation and any wiring connections. Fit the new part in the same position and reconnect. Test the appliance before completing reassembly.
Browse more Hisense appliance parts.
Appliance Spares



