Appliance Spares
Quick answer: If your Fisher & Paykel or Haier condenser/heat-pump dryer’s water tank stays empty or it flags a full-tank error mid-cycle, the small condensate drain pump that lifts water to the tank has usually failed or jammed. It’s a $79 part and about an hour’s DIY job. A new dryer is many hundreds of dollars, so the pump is well worth replacing.
The part that fixes this
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Last updated September 2026
Fisher & Paykel Haier dryer drain pump — H0184000015 · find your model
Why the water tank won’t fill
A condenser or heat pump dryer wrings moisture out of the air and collects it in a sump at the base. A little pump then lifts that water up to the removable tank in the top of the door frame. When the pump fails, water pools in the sump, the float trips, and the machine stops with a full-tank warning — even though the tank is bone dry.
| Cause | How to spot it |
|---|---|
| Failed / seized drain pump | Tank stays empty, full-tank light comes on, no pumping sound |
| Lint-blocked pump or sump | Pump buzzes but moves no water; gritty lint in the sump |
| Kinked / blocked outlet hose | Water back-flows to the sump, tank never fills |
| Stuck float / level switch | False full-tank error with a dry tank and a clear sump |
| Blocked condenser unit | Poor drying plus water pooling — clean the condenser first |
Confirm it’s the pump
- Empty and refit the water tank, then start a cycle and listen. The pump normally ticks on periodically to lift water — silence where you’d expect a pump buzz is a strong clue.
- Open the door and check the tank after a damp load. If the sump is wet but the tank is dry, water isn’t being lifted.
- Unplug, access the sump and clear any lint sludge, then check the pump impeller spins freely — a jammed impeller mimics a dead pump.
- Check the outlet hose to the tank isn’t kinked or blocked. If it’s clear and the impeller frees up but still won’t pump on power, the pump motor has failed.
Clean before you condemn: lint and grit in the sump jam these little pumps constantly. Clear the sump and free the impeller first — sometimes that alone brings it back to life.
Order the right pump for your model
Fisher & Paykel and Haier share this dryer platform, so one pump covers a wide model list. Match yours on the sticker:
This is a hard-to-find condensate pump most parts counters can’t supply. Run your model number through the Part Finder — model in, exact-fit pump out.
Replace the drain pump (about an hour)
- Unplug at the wall and remove the water tank.
- Access the base or rear panel where the sump and pump sit — lay an old towel down, there’ll be a little water.
- Photograph the hose and wiring on the pump before disconnecting anything.
- Release the hose clamps and electrical connector, then unclip or unscrew the pump from its mount.
- Fit the new pump, reconnect the inlet and outlet hoses with their clamps, and plug the connector back in.
- Clear any remaining lint from the sump while it’s open so the new pump starts clean.
- Refit the panel, restore power and run a damp load — check the tank fills and the full-tank error stays away.
Repair cost summary (Australia 2026)
| Path | Cost | Time |
|---|---|---|
| DIY: replacement drain pump | $79 | 1 hour |
| Professional repair: part + call-out | $250–$360 | 1-hour booking |
| Replacement condenser / heat pump dryer | $700–$1,500 | — |
Frequently asked questions
My dryer says the tank is full but it’s empty — is it the pump?
Very likely. If the sump is wet but the tank stays dry, the condensate pump isn’t lifting water. Clear the sump first, then replace the pump if it still won’t fill.
Can I just keep emptying the sump by hand?
It’s a stop-gap at best — the machine will keep stopping. A new pump restores normal operation.
Is the Haier pump the same as the Fisher & Paykel one?
On this shared platform, yes — H0184000015 covers both brands across the listed models. Match your model to confirm.
Why did the pump fail?
Lint and grit work into the sump and jam the impeller. Clean the lint filter every load and rinse the condenser regularly to protect the new pump.
Where do I get Fisher & Paykel and Haier dryer parts?
We stock the range. See our Haier and Fisher & Paykel dryer parts.
Related
- Haier & Fisher & Paykel dryer parts — full range
- Hard-to-find appliance brand parts — full index
- All dryer pumps in stock
Ready to fix it?
- Run your model number through the Oz Appliance Spares Part Finder — model in, exact-fit pump out.
- Browse 3,000+ parts in stock
- Order before 12pm Sydney time → ships same day from our Sydney Northern Beaches warehouse, Australia-wide.
Disclaimer: this article is general information only and is provided without warranty of any kind. Appliance designs vary between models and production runs — always follow the manufacturer’s instructions, switch off and unplug the appliance before starting any work, and confirm parts against the model number on your appliance’s model sticker. Any repair is undertaken at your own risk and Oz Appliance Spares accepts no liability for injury, loss or damage arising from work performed after reading this guide, to the maximum extent permitted by law. If in doubt, use a qualified technician.
