Appliance Spares
Quick answer: The most reliably documented Fisher & Paykel washing machine fault codes in Australia are Err 38 / F38 (lid lock fault on top loaders), Err 16 / F16 (drain fault—water not pumping out in time), and Err 19 / F19 (water inlet fault—not filling within the allotted time). F&P fault code conventions vary significantly between model ranges—always confirm your code against the model sticker on your machine and the model-specific service guide.
Not sure which one fits? Match your model number or check the sticker inside the door.
The part that fixes this
- Fisher Paykel Top Load Washing Machine Drain Pump Genuine H0034000110D
- Fisher Paykel Washing Machine DOOR INTERLOCK SWITCH 0059
- Fisher Paykel Washing Machine DOOR INTERLOCK SWITCH 790304 790715 AWF60MD 0068
Not sure it is the same on your machine? See every part listed by Fisher &Amp; Paykel model number.
Last updated September 2026
Decode any appliance error code — instant lookup
Parts: F&P drain pump H0034000110D — $64.95 · door interlock H0024000128A — $27.69 · find your model
How Fisher & Paykel fault codes work
Fisher & Paykel washing machines communicate faults differently depending on the product range and age of the machine.
Newer WashSmart and AquaSmart front loaders (typically 2015 onwards) display numeric error codes on a digital panel, usually in the format “Err XX” or “F XX”.
Older SmartDrive top loaders without a digital display use a pattern of LED light blinks to communicate fault conditions. Each blink sequence corresponds to a fault code number. Consult the owner’s manual for the blink pattern legend specific to your model.
Newer top loaders (from around 2018 onwards) with a digital display show alphanumeric codes similar to the front loader range.
Because fault codes vary considerably between F&P model ranges, the codes below cover the best-established faults across the product line. If your machine shows a code not listed here, check your owner’s manual or contact Fisher & Paykel support with your model number (found on the model sticker on the door frame or lid rim).
Fisher & Paykel fault codes — quick reference
| Code | Meaning | Most common fix |
|---|---|---|
| Err 38 / F38 | Lid lock fault (top loaders) — lid lock not engaging or not detected | Check lid alignment; replace lid lock switch |
| Err 16 / F16 | Drain fault — water not pumping out within the allotted time | Clean pump filter; check drain hose; replace drain pump |
| Err 19 / F19 | Water inlet fault — machine not filling within the allotted time | Check taps are open; check inlet hose; replace inlet valve |
Important: Fisher & Paykel fault codes vary by model range. The codes above are well-established for the majority of F&P washers sold in Australia but may not apply to every model. Always verify against your model-specific documentation.
Err 38 / F38 — lid lock fault (top loaders)
On Fisher & Paykel top load washing machines, Err 38 (or F38) indicates that the lid lock mechanism has not engaged or has not been detected by the control board. The machine will not start a wash or spin cycle when the lid lock is not confirmed as closed—this is a safety feature.
The first thing to check is whether the lid is fully closed and aligned. A warped or misaligned lid can prevent the lock from engaging. If the lid is closing correctly but the fault persists, the lid lock switch assembly is likely faulty.
Door and lid lock parts for Fisher & Paykel:
Err 16 / F16 — drain fault
Err 16 (or F16) means the machine attempted to drain and the water level did not clear within the programmed time. This is similar in nature to the E18/F18 code on Bosch machines. As with all drain faults, the first step is to check whether there is a blockage in the pump filter or drain hose—these are free to clear and account for the majority of drain fault occurrences.
If the filter and hose are clear and the machine still cannot drain, the drain pump motor may have failed. For Fisher & Paykel top loaders:
For front loader models, pump filters are available separately:
Err 19 / F19 — water inlet fault
Err 19 (or F19) indicates the machine started a fill cycle but the water level did not reach the required level within the allotted time. The most common causes are the cold water tap not being fully open, a kinked or blocked inlet hose, or a faulty water inlet valve (solenoid valve).
Start by confirming both cold and hot water taps (where applicable) behind the machine are fully open. Check the inlet hose for kinks. Clean the mesh filter screens on the inlet valve connections if water pressure appears low. If those checks are clear and the fault persists, the inlet valve itself may have failed.
Use the Fisher & Paykel parts search or the Part Finder to locate the correct inlet valve for your model.
SmartDrive top loaders — LED blink codes
Older Fisher & Paykel SmartDrive top loaders without a numeric display communicate faults through LED blink patterns. The number of blinks from the lid light or control panel LEDs corresponds to a fault code number. The fault code table is printed in the owner’s manual and varies between SmartDrive model series. Common faults that show via blink codes include motor faults, pump faults, and lid lock faults.
If your SmartDrive is not starting, check whether the lid light is flashing and count the blink sequence. Compare it to the fault code table in your manual.
Frequently asked questions
Where do I find the model number on my Fisher & Paykel washing machine?
On top loaders, the model sticker is usually on the inside of the lid or on the back of the machine. On front loaders, it is on the door frame—visible when you open the door. The model number and serial number are both printed on this sticker.
My F&P shows a code not listed here — what should I do?
F&P has a wide range of fault codes across its product history. Note the exact code displayed and search for your specific model number on the Fisher & Paykel support website, or use the Part Finder to identify replacement parts.
How do I reset a Fisher & Paykel fault code?
Power the machine off at the wall for five minutes, then restart. If the fault condition has been resolved, the code should not return. If the code reappears, the underlying fault is still present.
Are Fisher & Paykel parts available in Australia?
Yes. Oz Appliance Spares stocks genuine and compatible parts for Fisher & Paykel washing machines. Use the F&P parts search or the Part Finder.
Does Fisher & Paykel still make washing machines in Australia?
Fisher & Paykel is a New Zealand brand (now owned by Haier) and its products are widely sold in Australia. Parts support continues for models sold in Australia through authorised parts suppliers.
Seeing a code that is not in this table?
Fisher & Paykel has used several different fault tables over the years, so the same two-digit code can mean different things on different machines — owners often describe a drain problem as an “F2 error” when their machine is actually flashing a different sequence or showing Err 16. Rather than guessing from the number, work from the model and the symptom. Find the full model number on the model sticker (door frame on front loaders, under the lid on top loaders), then run the code through the appliance error code decoder with your model handy.
If the symptom is water left sitting in the drum — whatever code the display shows — follow the Fisher & Paykel washing machine not draining guide: clean the pump filter, check the drain hose, and if both are clear the drain pump is the usual fix. If the machine will not fill, the F&P washer F1 guide walks the fill-side checks in order.
Related
Disclaimer: this article is general information only and is provided without warranty of any kind. Appliance designs vary between models and production runs — always follow the manufacturer’s instructions, switch off and unplug the appliance before starting any work, and confirm parts against the model number on your appliance’s model sticker. Any repair is undertaken at your own risk and Oz Appliance Spares accepts no liability for injury, loss or damage arising from work performed after reading this guide, to the maximum extent permitted by law. If in doubt, use a qualified technician.
