Appliance Spares
Quick answer: a condenser or heat pump dryer leaking water onto the floor almost always means the water it normally collects isn’t reaching the tank: a full reservoir nobody emptied, a blocked or kinked internal drain hose, a clogged condenser/fluff filter forcing condensate to overflow, or a perished pump seal on models that pump to the tank. The machine is making the water it should — it’s just losing it on the way.
The part that fixes this
- CHiQ 8.5Kg Washer & Dryer Combo Door Seal
- InAlto 8kg/5kg Washer Dryer Combo Door Gasket Seal
- Euro 10kg/7kg Washing Machine Washer/Dryer Combo Door seal EFWD105W
Not sure it is the same on your machine? See every part listed by model number.
Last updated September 2026
Find dryer parts for your model
Work down this list (most common first)
- The tank is full. Winter loads make far more condensate than summer ones — a tank that lasted three loads in March overflows in one in June. Empty it every load in winter.
- The tank isn’t seated. Pushed in crooked after emptying, the inlet misses and water runs down inside the door frame. Pull it out and reseat it firmly.
- The condenser / secondary filter is clogged. A matted condenser blocks airflow, condensation happens in the wrong places, and water finds the floor. Pull the lower-front access panel and rinse the condenser under a tap — most people have never done it once.
- The internal hose or pump. On models that pump condensate up to a top drawer, a split hose or tired pump leaks underneath. The puddle appears mid-cycle under the machine rather than at the front.
Winter is condensate season
A 8kg load of winter washing carries roughly 3–4 litres of water into the dryer, and a condenser dryer has to catch every drop. Cold laundry rooms make the machine condense even harder. The same dryer that seemed leak-free all summer meets its real test in June — which is why this fault fills Australian search bars every winter.
Parts that actually fail
- Condensate pumps — the small pump wears like any pump; symptoms are tank-never-fills plus floor puddles.
- Door seals — steam escaping a hardened door seal condenses on the front panel and drips, mimicking a leak.
- Cracked tanks and hoses — brittle plastic after years of warm-wet cycling.
Run your model through the Part Finder — condensate pumps, hoses and seals are model-specific.
Parts that fix this
In stock now and dispatched the same day from Sydney. Not sure which one fits your model? Run your model through the part finder and we will confirm before you order.
Frequently asked questions
Can I just plumb the dryer into a drain so the tank never fills?
Many condenser and heat pump models accept a permanent drain connection out the back — check your manual for the drain-hose port. It eliminates tank-overflow leaks entirely.
The puddle is at the front-left corner specifically — what is that?
Front corners are usually door-seal or tank-seat leaks; underneath-centre is hose or pump. Where the water starts is half the diagnosis.
My heat pump dryer also dries badly since the leak started — related?
Yes — both symptoms share the clogged-condenser cause. Rinse it and both usually improve together.
How do I find the model number?
Open the door — the rating sticker is on the door frame or rim.
Related guides
Ready to fix it?
- Run your model number through the Oz Appliance Spares Part Finder — model in, exact-fit part out.
- Browse 3,000+ parts in stock
- Order before 12pm Sydney time → ships same day from our Sydney Northern Beaches warehouse, Australia-wide.
Disclaimer: this article is general information only and is provided without warranty of any kind. Appliance designs vary between models and production runs — always follow the manufacturer’s instructions, switch off and unplug the appliance before starting any work, and confirm parts against the model number on your appliance’s model sticker. Any repair is undertaken at your own risk and Oz Appliance Spares accepts no liability for injury, loss or damage arising from work performed after reading this guide, to the maximum extent permitted by law. If in doubt, use a qualified technician.
